Sometimes it’s simple
There is always much hand-wringing in Hollywood and among the writers who cover it when a film that “should have” been a hit is a flop, or at least underperforms. I find this phenomenon baffling. It seems to me that we should only wonder aloud why people didn’t go see a movie if all the following conditions are met:
The movie is well-advertised, far in advance, with excellent marketing and especially trailers and commercials that not only make the movie look good but also communicate clearly what it’s about and why it would be worth seeing in the theater.
The movie is in fact good—where “good” means at least “entertaining” but preferably also “successful at what it is trying to do.”
There was reason to suppose, prior to going into production, that this sort of movie released at this particular moment would be appealing to ordinary movie-goers and thus well-received upon release.
If a film fails to meet any of these conditions, not to mention all of them, then we do not need to ask why it was not popular. (NB: A film not meeting these conditions might still be popular, but that’s a separate matter.) Consider Lightyear. Not one single moviegoer across the past two decades has wondered when Pixar would make the movie inside the movie Toy Story from which the action figure Buzz Lightyear was ostensibly taken as merchandise. This fact alone didn’t doom the movie, though it didn’t help. Blasé marketing and poor execution did the dooming. That’s it. End of story. Question asked and answered.
Most people don’t see a movie on opening night. They go see said movie if and only if they ask friends who did go on opening weekend whether the movie was good. If the answer is no, they won’t go see it. Again, end of story. This isn’t rocket science!
Now take a harder case: The Last Duel. Here we’ve got A-list stars in a period drama directed by Ridley Scott. I watched it for the first time at home last week. The critics were right: it was great—much different than expected—and I wish I had seen it in the theater. Why didn’t I?
Simple: The trailers oversold the generic parts of the story and undersold the original parts. All the stakeholders piqued my interest, but I just couldn’t gear up for another Ridley Scott B+ medieval epic. Once I started reading good reviews a week or two after its release, I considered going—except that, after digging around, I learned that this is a 2 1/2 hour film featuring an extended rape scene portrayed not once but twice. At that point I knew my wife and I would not be paying a babysitter to go see it, even if I thought it probable we would “like” it. Such a movie is worth making (and I’m glad they did), but it’s a hard sell to ordinary moviegoers; see criterion #3 above.
Making popular movies is hard. My claim here doesn’t belie that. My claim, instead, is that it’s not hard to understand when bad movies, or poorly marketed movies, or movies that have neither reason to exist nor prior built-in appeal, do poorly. We don’t have to pretend not to know.